Terms & Conditions

These Terms & Conditions (“T&C”) govern your use of the PETER E-BIKE website and the purchase of electric bicycles (“products”) listed herein.

By accessing our website or purchasing our products, you acknowledge and accept these terms.

All product information, specifications, and pricing listed on our website are subject to change without notice.

We reserve the right to limit quantities or discontinue certain products at our discretion.

Prices displayed on the website do not include shipping fees unless explicitly mentioned otherwise.

Products in stock are typically shipped within 2-3 business days after payment confirmation.

Pre-order products require approximately 3-8 weeks for delivery.

We deliver products across Southeast Asia, with varying delivery times depending on your location.

Accepted payment methods include Credit/Debit Cards, Bank Transfers, and selected e-wallets as indicated during checkout.

All payments must be fully completed and cleared before products are shipped.

We provide a 6 months or 1-year limited warranty on batteries, motors, and electronic components against manufacturing defects.

Warranty claims must be accompanied by proof of purchase and submitted within the warranty period.

The warranty does NOT cover:

• Damage caused by improper use, accidents, negligence, unauthorized repairs, or modifications.

• Normal wear and tear, punctures, or cosmetic damage.

PETER E-BIKE is not responsible for injuries or damages resulting from improper use or operation of our electric bicycles.

Users must adhere to local laws and regulations concerning e-bike use, safety gear requirements, and road usage.

Your personal information provided during the transaction is securely stored and used solely for order fulfillment and improving customer experience.

We will not share your personal information with third parties without your consent.

For any questions or assistance, contact us through our official communication channels: Line, Facebook, TikTok, Shopee, or Lazada.